I cannot sign my TV in

You are trying to sign in on a console or television and cannot get past the sign-in screen.

1. Are you being shown a code to enter elsewhere?

That is the intended route. The TV shows a short code, and you enter it on another device that is already signed in, or on the web console. There is no password to type on the TV itself.

If the code has expired, go back and request a new one. They are short lived on purpose. Set up a TV or console without typing walks the whole route, including scanning the code with a phone.

2. Does the code get rejected?

Check you are entering it on an account that already has a subscription, and that you have not run out of device seats. If every seat is in use, the app says so with a code and lists the devices holding them, so you can release one.

3. Does the TV say it cannot reach the service?

Then the problem is the network rather than the sign-in. Confirm the TV can reach the internet at all, then try again.

If the code is accepted on the other device but the TV never moves on, that is a defect worth reporting. Contact support and say which console or TV model it is.