MTP-5370: No active purchase found for this email address
What happened
Section titled “What happened”No active purchase found for this email address.
What this means
Section titled “What this means”This is a limit on your account, not a fault.
Applies to
Section titled “Applies to”the web console
Related codes
Section titled “Related codes”My TV Player is a media player only - we do not provide, sell, or include any channels, streams, or content.