Manage your account on the web

The web console at mytvplayer.app is where the account lives: sources, devices, profiles, reminders and the plan. Everything you change there reaches your signed-in devices on their next sync, which makes it the comfortable way to set up a TV or a console.

It plays nothing, and that is deliberate rather than missing. Why the console cannot see what a source returns explains what it can and cannot know about your sources.

1. Sign in

Open mytvplayer.app in any browser and sign in with the same account the apps use. A browser you sign in on counts as a session, not as one of your device slots.

2. Add or refresh a source

Open Import & sync. Four tabs cover the ways in: upload an M3U file, paste a playlist address, enter a provider login on the Xtream Codes tab, or connect a Stalker portal. A provider login is a server address, a username and a password given in place of a playlist file; the apps sign in to that server with them and build the live channels, movies, series and program guide from what it returns. The import reports how many channels it read and how many rows it skipped.

Sources lists what the account already has. Open one to rename it, change its credentials, set how often it refreshes, or remove it.

3. Keep the device list tidy

Open Devices. Each signed-in app appears with its platform and its last activity. Rename one so you can recognize it later, or revoke one you do not recognize. Revoking signs that app out and frees what it was holding.

4. Check the plan and its seats

Subscription shows your current plan, the store you bought it in, and how many devices, profiles and sources it covers. The console only shows the plan: to change or cancel it, open the store you bought it in.

Plans are bought in the My TV Player app: from Google Play on Android phones, tablets and TVs, from the App Store on iPhone, iPad and Mac, or from the Microsoft Store on Windows and Xbox. A plan works on every device signed in to your account. On the Xbox the plans are yearly; a lifetime plan bought elsewhere works there too.

Seats follow your devices: Devices shows which device holds each seat, and removing a device frees its seat. Seat changes are limited over a rolling window, and a seat that has just changed device is held for a short cooldown, so the page tells you when a seat is free again.

The rest of the console

• Profiles holds each person’s preferences, parental limits and sign-in security.
• Favorites and the program guide settings apply to the whole household.
• Reminders lists what is scheduled to notify you.
• Account covers your name, email address, display language and data export.

What it will not do

The console cannot play a channel, test a stream, or tell you whether a source is working. Those need the app on a device, because your device talks to your source directly and our servers never do. Is it the app or the source? is the page to read when something plays badly.